Privacy Policy

What we collect

How we use it

To run audits you request, generate reports, send transactional email, bill you, and improve the product. We do not sell user data and we do not share with advertisers.

Subprocessors

Your rights (GDPR)

Access, correction, deletion, portability. Email privacy@metricspot.com from your account email and we'll respond within 30 days.

Retention

Active accounts: forever. Cancelled accounts: 90 days then permanent deletion.

Cookies

Strictly necessary cookies for authentication and CSRF protection. No advertising or tracking cookies.

Browser extension

The optional MetricSpot site auditor browser extension audits websites that our servers cannot reach (geofenced, datacenter-blocked). It activates only when you explicitly retry an audit for a specific URL inside your MetricSpot account. For that one URL it reads the page HTML, the site's robots.txt and sitemap, response headers, and real load-speed metrics measured in your browser, and sends them only to app.metricspot.com to produce your audit. It does not track your browsing, read other tabs, or run in the background. Uninstalling the extension stops all of this immediately.